Grand Hôtel De La Seine

My colleague and I stayed 4 nights in Rouen for business. The proximity to the office was the reason for choosing this hotel and it proved to be the best choice for us. The city centre was a short 10 minutes trip away and, although we didn't have to much leisure time, we managed to visit the cathedral, the Jean D'Arc monument and the oldest restaurant in France, La Couronne. The breakfast at the hotel was above average (although the scrambled eggs were not that good) with a satisfactory variation of products and good coffee. The lobby bar has a nice and cosy appearance, also.

The location was central and right on the left bank. So, even though it was only an overnight stopover, we could easily walk to great restaurants and bars. As the hotel was very recently refurbished it was stylish, clean and accessible. The room was of a reasonable size, kitted out properly and well presented. The breakfast was generous with good viennoiserie and choices to suit most European tastes. The staff were charming, helpful and professional. On site parking was a genuine bonus, though we did think it was included in the price. The charge was, in reality, quite reasonable.

The staff were amazing. So kind and so helpful. Nothing was too much trouble. The staff member who checked us in could see that we were shattered and changed our room so that we would be less likely to be disturbed. The lady who served us dinner was delightful. Chatty and efficient. Breakfast was Continental style with a good choice and plenty of it. Delicious! We like good unobtrusive service and this hotel was the epitome of that.

The bed was very big and comfortable, warm rooms, and the staff was friendly, welcoming, spoke English and gave us lots of information. They also allowed us to check-in before 15.00 hrs (since our rooms were ready). The breakfast was good and diverse and the restaurant also had an à la carte menu (good pizza and pasta and very good draft beer). The staff of the restaurant was very nice and served us before the opening hours.

The hotel itself is beautiful and really well finished. Staff are really helpful and go out of their way. Parking is excellent, really safe and secure Hotel location is fantastic, just a short walk to old town , beautiful sights and good choice of restaurants (highly recommend Paul’s Brasserie close to cathedral.